Will I be able to buy a ticket for just one or two gardens?
hidden is a festival event, so a single ticket gives you entry to the group of hidden gardens. There are no single garden tickets available.
Will there be tickets for sale on the day?
It is possible that if hidden tickets do not sell out online, we may have some available for sale on the day at a few selected locations. But as all the hidden 2014 and 2015 tickets sold out prior to the event, this is very unlikely.
Can I buy a ticket over the phone?
No, sorry, we will only sell tickets through the hidden website shopping cart.
When will you post me my ticket?
Your ticket is sent to you by email when you buy it through the hidden website.
The TICKET DOES NOT HAVE THE GARDEN ADDRESSES. This is to maintain the privacy of hidden’s garden owners until closer to the event. A list of garden addresses and comprehensive hidden Design Festival 2016 notes will be emailed to you shortly prior to the event so you can plan your route. The notes will include information about other local facilities, such as public toilets and cafés.
How long are the gardens open for each day?
Queensland gardens are open from 9am to 4pm. NSW gardens are open from 10am to 4.30pm, although a few are open for either slightly shorter or varied hours. All this information will be in your hidden Design Festival 2016 notes, so please check all details carefully when you plan your route.
Will all the designers be in their gardens?
Individual designers, or colleagues from their design companies, will be available in most of the gardens throughout the weekend to talk about their work and answer your questions but we cannot guarantee that any designer will be there at any particular time. Feel free to chat and ask questions, but please also let other visitors have their time too.
Is there a booklet available about the hidden gardens?
When you get to your first hidden location, each ticket holder will be given a booklet with information about each garden, courtyard and outdoor space, and their designers. Many gardens will have more information to see inside, such as plans, details and plant lists.
Is there a student priced ticket?
TAFE students studying any course in the field of horticulture (landscape design, nursery, landscape construction, arboriculture etc) can purchase a $25 student ticket, as it's being subsidised by the RSHSA Trust Fund. You will need to enter details of where you are studying and your student number when you buy your ticket online.
How much does it cost for children?
As AILDM want to encourage all children to learn about design and love gardens, children aged UNDER 16 years old are admitted FREE with an adult ticket holder, but they must be accompanied by an adult.
Children must be closely supervised and kept under your control. Many of the hidden gardens have areas that could be hazardous to children, such as steep stairs, swimming pools and ponds, and plants with spiky leaves and spines. Several also feature rare and unusual plants which could be easily damaged by little hands keen to explore, so you must keep a close watch on your kids.
Can I bring a pram, stroller or wheelchair into the gardens?
Sorry, but the hidden gardens have not been designed as all-purpose access sites. These are usually private gardens for private clients and reflect the needs and wishes of the clients. As many hidden gardens have stairs, stepping stones, gates and narrow side passageways, we can not let you bring prams, strollers or wheelchairs into any of the gardens. There just won't be room, so all visitors need to be able to walk - or be carried.
Will the hidden gardens still be open if it rains?
YES! hidden will run rain, hail, shine or wind. It is possible that, due to some unfortunate and unforeseen circumstance, an owner may have to withdraw a garden from the event. If that happens, we will notify you as soon as possible by email.